Key Takeaways
- Setmore prices by headcount; LemCall is one flat price per workspace with unlimited hosts.
- Round-robin and availability-aware routing are included rather than gated behind a higher tier.
- The free plan takes unlimited bookings, so you can test the switch without paying anything.
- Switching is usually an afternoon: rebuild meeting types, reconnect the calendar, repoint the link.
What Setmore does well
An appointment tool aimed at small service businesses, with staff logins, a customer-facing booking page and point-of-sale style extras.
- Service businesses with walk-in style appointments and named staff.
- A free tier that covers a small number of users.
- Customer-facing booking with reminders out of the box.
None of that is in dispute. The question on this page is narrower: if you are searching for a Setmore alternative, what actually changes when you move, and is the change worth the afternoon it costs you?
How Setmore charges
Setmore charges per user above its free tier, with payments and advanced reminders on paid plans. Cost grows with the number of staff who need logins.
LemCall charges one flat price per workspace instead. Unlimited hosts sit on that price, so the bill stops tracking headcount. For current Setmore figures, check their own pricing page — we describe the model rather than quote numbers that go out of date.
Free plan: LemCall takes unlimited bookings for free, across two booking pages, with Google, Outlook and CalDAV sync, reminders and embeddable widgets. There is no cap on how many people book you.
Setmore vs LemCall: the differences that matter
- Pricing model — Setmore: Per user above the free tier. LemCall: Flat rate per workspace, unlimited hosts.
- Built for — Setmore: Service businesses with named staff. LemCall: Teams booking meetings, demos and calls.
- Routing — Setmore: Pick a staff member. LemCall: Automatic rotation and availability-based assignment.
- Video meetings — Setmore: Integrations available. LemCall: Google Meet, Zoom and Teams links generated automatically.
Every booking in LemCall also becomes a contact with its full history, so the client list grows on its own rather than living in a spreadsheet.
What switching actually involves
Moderate. Recreate services as meeting types, reconnect calendars, re-enter staff as hosts. Client records export from most appointment tools as CSV and can be re-imported as contacts.
- Connect your calendar first — availability is only as good as the calendar behind it.
- Rebuild your busiest meeting type before the rest, and test a real booking end to end.
- Keep the old link live for a fortnight and redirect it, so nothing in flight breaks.
Should you switch from Setmore?
Stay with Setmore if
You run a physical service business where staff, walk-ins and point-of-sale are the daily reality.
Move to LemCall if
Your appointments are meetings and calls rather than services, or you want routing and team availability rather than one calendar per staff member.
The free plan is the cheapest way to settle the question. Build one page, take one real booking, and compare it against what you do today.
Action Steps
- 1Create a free LemCall workspace and connect your calendar.
- 2Rebuild your most-used Setmore meeting type as a booking page.
- 3Send yourself a real booking and check the calendar event, reminder and contact record.
- 4Redirect your old link once you are happy.
Frequently Asked Questions
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